Shipping terms and conditions
All items shipped Free from Canada!
In order to ship your items we use private carriers such as FedEx, Loomis, Canpar, Purolator, and freight companies. We do not use Canada post and cannot ship to PO boxes.
We are happy to offer free shipping to most our Canadian customers, except for those who live in remote areas such as Yukon, NWT, Labrador and other secluded areas that do not qualify. If you are uncertain, please contact us first to see if we can offer you free delivery. In some cases, there may be a small surcharge to cover in order to ship your item.
White Glove Delivery Service
In certains areas, a third party can offer in-house mattress delivery. This service includes bringing the mattress inside your home, setting it up, and in some cases removing the old mattress. Please contact us for details on this upgrade delivery service.
Fast Free Shipping Monday to Friday from 8 am to 6 pm
If nobody can be home to accept delivery, you could always have it delivered to friends house or at your work, or you can leave a signed note on your front door telling the driver to leave the package somewhere safe around your home.
It is very important that you inspect the packaging when it gets out of the truck and accept the item even if the packaging is damaged. Please make a note of any damages to the packaging on the way bill before you sign for it (we will replace any damaged items at our cost if needed)