*Shipping terms and conditions
All items shipped Free from Canada!
Your items will be shipped with private carriers such as Canpar, Purolator, and LTL freight companies. Items are not shipped Canada post or to PO boxes.
* We are happy to offer free shipping to most Canadian customers, except for some items shipped in remote areas such as Yukon, NWT, Labrador, Newfoundland, Nova Scotia and other secluded areas that do not qualify. If you are uncertain, please contact us first to see if we can offer you free delivery. In some cases, there may be a small surcharge to cover in order to ship your item.
White Glove Delivery Service
In certains areas, a third party can offer in-house mattress delivery. This service includes bringing the mattress inside your home, setting it up, and in some cases removing the old mattress. Please contact us for details on this upgrade delivery service.
Old mattress removal
You can have your old mattress removed and disposed by calling 1-800-GOT-JUNK
Fast Free Shipping Monday to Friday from 8 am to 6 pm
When the freight company calls you to book an appointment for your mattress delivery, it's important to accept delivery the day following the call or else they will charge us storage fees ($15 a day) which will be charged to you.
If nobody can be home to accept delivery, you could always have it delivered to friends house or at your work, or you can leave a signed note on your front door telling the driver to leave the package somewhere safe around your home.
It is very important that you inspect the packaging when it gets out of the truck and accept the item even if the packaging is damaged. Please make a note of any damages to the packaging on the way bill before you sign for it (we will replace or compensate you for any damaged items)