All items shipped from Canada!
In order to ship your items we use private carriers such as FedEx, Loomis, Canpar, Purolator, and freight companies. We do not use Canada post and cannot ship to PO boxes.
We are happy to offer free shipping to most our Canadian customers, except for those who live in remote areas such as Yukon, NWT, Labrador and other secluded areas that do not qualify. If you are uncertain, please contact us first to see if we can offer you free delivery. In some cases, there may be a small surcharge to cover in order to ship your item. We will provide you with all the tracking information you need, to find out what day (from Monday to Friday) the delivery will occur (package shipping companies cannot give you a specific time on when they will deliver). Someone will need to be home from 8 am to 6 pm on the delivery day, to assist the driver with the handling of your order as deliveries are curbside.
Please note that no refunds will be given if the item cannot be delivered because nobody is home to accept the order. If a parcel is returned to us, you will be charged shipping fees (both ways) and a 15% restocking fee. Furthermore even though we do our best to provide the best possible service, we cannot be held responsible or refund your order because of occasional delays or mishaps incurred by the private shipping carriers.
If nobody can be home to accept delivery, you could always have it delivered to friends house or at your work!
Fast Free Shipping