Available only for the Organic Presto and the Unison latex mattresses.
The exchange shipping cost is approximately $75 or less, each way (can be a bit more in remote areas)
Exchange policy (maximum 2 layers)
1-Go to our website and order the layers you want as a replacement (we will refund them later)
2-Once we receive your order we will send you the replacement layers in 3-5 business days or less
3-Once you receive the replacement layers, keep the boxes, as you will need these boxes to return the unwanted layers to us
4-Contact us by email memoryfoamcomfort@gmail.com when you have repackaged the unwanted layers and they are ready for pick up
5-We will send you the UPS labels, print them and tape them securely over the original labels
6-Confirm with us by email what day we can send UPS to pick them up
7-Once we have received the unwanted layers we will issue a refund for the total amount of your order less the shipping fees both ways.
The exchange process takes approximately 3 weeks or less and the refund will be processed in 24 hours after we receive the unwanted layers.